Most commercial mediations arise from the failure of one side to honour a commitment leaving the other affected party aggrieved by the situation, this breach of trust or contract may arise for may reasons from non- payment of invoices or failure to deliver goods or services on time. By opting to use a mediator/negotiator to do the introductory assessment you can gauge if this type of dispute has any chance of being resolved by mediation. Some people feel so strongly that mediation will never work and the only place to resolve such issues is then the courts. However before beginning the court process as a business owner you may want to consider both your company and your staff before exposing yourself to possible serious costs arising from litigation. When a mediator/negotiator is initially involved it has the potential to greatly reduce the risk of cost and may greatly increase the chances of both sides doing business in the future. As with all mediations/negotiations this is a totally confidential process and is strictly without prejudice at all times.

It’s never too late to mediate